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GENERAL VISITOR GUIDELINES
For COVID-19 SPECIFIC GUIDELINES, CLICK HERE.

Reservations

Reservations for timed entry are required. Please call 559.441.4221 to make a reservation. Note that we are open for members only Thursday, October 22 through Sunday, November 1, 2020 and to both members and the general public beginning Thursday, November 5, 2020. Click here to become a member.

When to Arrive

If you have a reservation and you are not a Museum member, please arrive 15 minutes ahead of your scheduled time to check-in and make payments using our new touchless system. If you arrive early, depending upon how many guests are in the Museum at the time, you may be asked to wait outside or in your car until your scheduled time. Please note the Museum and Museum Store open at 11 a.m., Thursday to Sunday. We can only guarantee your reservation if you arrive within 15 minutes of your scheduled reservation time. If you are more than 15 minutes late, your reservation may be canceled and you would need to rebook a new reservation time. Please note that there are no refunds for advanced payments for missed reservations, however, your payment can be applied to a new reservation.

Photography

Photography/videography is allowed for personal, noncommercial use (except where indicated). No flashes, tripods, or selfie sticks.

Food and Drink

Eating and drinking are not allowed in the galleries but are allowed outside in the Sculpture Garden. Sealed food and drink containers are allowed if they are packed away inside a bag. Please clean up after yourself and dispose of all trash in receptacles provided in the Sculpture Garden.

Smoking

NO Smoking any tobacco or other product, including smokeless devices, inside the Museum or in an outdoor area within 20 feet of a main exit or entrance of the Museum.

Infant Feeding

We welcome breastfeeding and bottle-feeding in all spaces. The Museum does not provide any dedicated spaces for feeding. Please ask at the front desk for recommended areas or use our Sculpture Garden, weather permitting. 

Strollers

Strollers are allowed unless otherwise noted for specific exhibitions.

Coat Check

For safety reasons during COVID-19 we do not have a coat check available. We advise that you lock oversized bags, backpacks, umbrellas, coats, valuables, etc. out of plain sight in your vehicle or leave them at home.

Lost and Found

For all things lost or found while you are at FAM, ask any staff member on the museum floor. If you need to contact us about lost items after your visit, please call 559.441.4221.

Backpacks & Large Bags

Backpacks may not be worn on your back; they must be carried by hand (below the waist) or worn on the front of your body at all times. This includes baby carriers. Large bags over 15” x 15” are not allowed in the galleries.

Umbrellas

Umbrellas may not be carried in the galleries. Please place them in your purse or bag or leave them in your vehicle.

Pens

The use of all pens and any other writing/drawing/marking implement that may be used to mark and/or deface FAM property are strictly prohibited in the galleries (i.e. where art is on display). If making notes is necessary, please use a pencil. (Please call ahead of if you wish to work with art supplies such as charcoal, watercolors, etc.). Possession of spray cans is prohibited in any area of the Museum.

The Museum Store

We limit the number of persons admitted to our store to one family group or one individual at a time. Our staff will continuously disinfect high-touch areas. We also have installed a new touchless payment system to further safeguard you when you make any purchases. If you just want to come to the Museum to visit the store, please call ahead to reserve a time. All purchases are final. Our store will be online very soon for curbside pickup--date to be announced shortly.

Art Barriers

Art safety barriers are not to be violated. Please honor all art safety barriers and maintain a distance of at least 18 inches from all artwork and at least six feet from other guests.

Animals

Animals are not permitted at FAM. The only exception is for service animals on a leash and under their owner’s control as authorized by applicable law.

Noise

Disruptive noise is prohibited. Visitors with electronic/sound-producing devices (including but not limited to cellular phones, PDAs, Game Boys, etc.) will be asked to turn the volume down or to use personal headphones.

Protests

The interior of the Museum is not a public forum and is not designated for use for protests, rallies, petition signature gathering, or other similar activities.

Weapons

The use or possession of any type of weapon or explosives is strictly prohibited.

Unauthorized Tour Guides

In response to COVID-19, the Museum has temporarily paused all group tours. Unauthorized tours (meaning tours operated by private tour operators that are not affiliated with the Museum) are prohibited and may be asked to stop the tour and/or leave the Museum.

Grounds for Immediate Ejection from FAM

The following are prohibited and grounds for immediate ejection from FAM:

  • Non-compliance with FAM’s COVID-19 Code of Conduct, specifically:
    • Refusal to wear a face mask in all FAM spaces for visitors age 3 and older. The only exception will be while eating in the Sculpture Garden.
    • Refusal to maintain social distancing.
    • Refusal to follow directions from FAM staff.
  • Use of profanity and/or engaging in rude, inconsiderate, or abusive behavior.
  • Blocking Museum areas, including any entrance areas, entrance steps, platforms, gallery spaces, or otherwise interfering with the free flow of pedestrian traffic in and around the Museum.
  • Littering on Museum property including entrance area, garden, front plaza, and any surrounding areas.
  • Petition signature gathering or leafletting activities in any Museum area, including any entrance area.
  • Smoking any tobacco or other product, including smokeless devices, inside the Museum or in an outdoor area within 20 feet of a main exit or entrance to the Museum.
  • Excessive intoxication while on FAM’s premises.
  • Possession, use, and/or being under the influence of controlled substances while on FAM’s premises is strictly prohibited, except as authorized by physician prescription.
  • Creating a physically offensive condition, including disturbing odors or infested clothing or personal effects.
  • Lack of clothing covering the upper and lower body; lack of shoes or other footwear.
  • Refusal to follow directions from FAM staff.
  • Consumption of food or beverages except in the Sculpture Garden.
  • Unauthorized entry into controlled or restricted areas.
  • Repeated violation of art safety barriers.
  • Failure to maintain control of minor children.
  • Actual or attempted misappropriation of and/or damage to FAM property.

In addition to the above, any behavior or activity that disrupts the safe or orderly use of the Museum or that affects the staff’s ability to provide services is prohibited.